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Booking & Cancellation Policies

Booking Procedure:
Most property owners accept a 30% deposit, followed by the balance in cash on arrival.
However there are some villas/apartments which require a 50% deposit followed by a 50% balance 1 month before check in
You will be advised on this during the inquiry/booking process.

Cancellation Policy (applies to all properties):
If the booking is cancelled:
a) more than 2 months before check in – full refund of any monies paid
b) between 1 and 2 months before check in – 50% refund of any monies paid
c) less than 1 month before check in – no refund of any monies paid

Exception:
Seaview Pool Villa 1, Kantiang Bay, Koh Lanta
http://lantaluxuryvillas.com/seaview-pool-villa-1-kantiang-bay-koh-lanta/
This villa requires a 50% deposit to secure the reservation, which is non-refundable in case of cancellation